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Scrollbars not working in Chrome (32.0.1700.76 m)

No doubt there was some good reason for the recent changes (around 15th Jan) to the Chrome browser which can seriously affect a users web-browsing experience.

The current version of Chrome (32.0.1700.76 m) has introduced a number of issues which should surely have been caught by their testing department prior to releasing the product.

Initially, I thought the problem was due to badly implemented web-sites using scrolling list box controls but it seems to have been caused by Chrome.

I’m using Windows 7 on a laptop.

The problem I noted was when I wanted to select an item from a list box control with a scrollbar on a webpage. When trying to scroll through the list, the system will instead make a selection from the list !! making it impossible to choose the item you require.

If you are using a mouse, you may find you can scroll through the list using the middle mouse button. You may also be able to use the arrow keys on your keyboard to scroll through the list.

After a period of intensive investigation I discovered a lot of chatter on the internet discussing this and other “improvements” introduced by Google in version 32.0.1700.76 m of the Chrome browser.

For example, the Google product forums at http://productforums.google.com/forum/#!topicsearchin/chrome/scrollbar%7Csort:relevance%7Cspell:true

Until (and IF) the problem is resolved, potential workarounds include:

  • On the Windows 7 Performance Options dialog box untick the option “use visual styles on windows and buttons” (unfortunately I think this spoils the overall appearance of Windows)
  • Use the arrow keys and/or middle mouse button.
  • Use a different web-browser.

Conclusion, it is disappointing that there seems to be a lack of response from Google to a known problem that seriously affects the ability to use the software. If this had been a serious breach of security, one can only hope for a speedier response. The constant drive to create a better User Experience(s) seems to override the need to check that some changes are actually for the better and do indeed work!